Using analytics and on-site surveys (thank you if you answered one of them), we found that our old site wasn’t setup to allow you to quickly and easily find the right information. Part of the problem was that in our effort to provide lots of information, we created too many pages that were difficult to navigate. So we rethought the design, structure and information from the ground-up.
Who doesn’t love a little prognosticating? As we’ve been putting our plans in place for the coming year(s), we’ve been reviewing key trends in the in-flight entertainment industry. We decided to pass along a few of those that we consider the most important to keep an eye on.
As the holiday season gets fully into gear and 2012 draws to a close, what can we say about 2012 in in-flight entertainment, and what does the future hold for it? It’s certainly been an active year, both for in-flight entertainment and connectivity, with an estimated 1,200 new aircraft being outfitted with either cellular or Wi-Fi connectivity – or, in some cases, both.
I think a lot about branding. Probably too much. Often, I find myself considering what a brand means and is a product so commoditized that your brand doesn’t matter. Obviously as an In-flight Services Manager at an airline, you care a lot about the brand of a manufacturing company. Tried and true companies are more [...]
With the APEX event just around the corner, we are happy to announce that we have for the third year conducted a survey of passengers from around the world. We will be releasing the full report, for free as always, in the coming weeks. But until then, we thought that we would offer a few insights to wet your palette.
“Where am I? What is that? What’s the story?” These are basic questions asked by all travelers. It’s not easy, however, to get satisfying answers at 35,000 feet while actually engaged in the act of flying from place to place. Our answer is geotainment: entertaining and informative content about the real world, customized for the airborne armchair explorer.
During a chat with our sales rep that fields most of the inbound calls for more information about our products, he mentioned that there are several questions that he answers on almost every call.
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