Archive | Passengers RSS feed for this section
VIDEO: Explanation of passenger credit card usage by country

VIDEO: Explanation of passenger credit card usage by country

We recently released our 2011 Passenger Survey Results and I want to spend a little time giving a deeper explanation of some of the findings. In this video, I look at one of the more challenging slides that shows how willing passengers are to use a credit card broken down by country.

Read full story
2011 Passenger Survey, analyzing IFE, WiFi, content and ancillary revenue trends

2011 Passenger Survey, analyzing IFE, WiFi, content and ancillary revenue trends

Last year, we released a passenger study addressing hot trends at the time. However, so much has changed since then. So today, we are happy to announce an updated 2011 Passenger Survey based on all new research.

Read full story
In-flight Internet? Passenger explains why he expects it

In-flight Internet? Passenger explains why he expects it

I subscribe to streaming video rental websites, and on flights with Internet access, I can watch my favorite movie. What better time to catch up on my favorite sources of entertainment than on a flight when I have nothing but time? Having the Internet available also gives me more options to pass the time when I do not want to watch the movie the airlines chose for my flight.

Read full story
Passenger says, “The Internet, on my plane? No thanks!”

Passenger says, “The Internet, on my plane? No thanks!”

As a regular traveler, I try to keep up-to-date on all the latest developments in travel technology. Especially when it comes to planes. It seems like it’s at least every week that I’m reading an article about in-flight entertainment in a travel magazine. Well, here’s some news I wish they’d put in a traveler magazine instead: I don’t want the internet on my plane!

Read full story
What I LOVE about in-flight entertainment systems

What I LOVE about in-flight entertainment systems

A few days ago, we posted comments from a passenger about what she hated about IFE. In this post, we have the comments from a different passenger after we asked her, “What do you love about in-flight entertainment systems?”

Read full story
Woman thinking on plane

What I HATE about in-flight entertainment systems

“It might sound snobby, especially coming from a perpetual economy cabin patron, but the absolute most deflating thing to see when squeezing down the tight airplane aisles and shoving my carry-on into the cramped overhead bins is a 12-inch TV hanging from the ceiling.”

Read full story